Overview of the contents within each Module and Chapter of the Self-Study Course


Chapter 1: Introduction: Setting the group up for success, creating rules of engagement, expectations, impact vs. intent, and course overview


Chapter 2: MBTI: Myers-Briggs Type Indicator (free version available) - what it is and why it matters to leaders


Chapter 3: Emotional Intelligence: What EI is, the leadership competencies included, and how it relates to success in all relationships


Chapter 4: Personal Values: Identifying one’s top personal values driving behavior and decisions


Chapter 5: Personal Mission: Discovering one’s purpose – what really matters and why it matters to each participant


Chapter 6: Personal Vision: Future view – creating a compelling vision for leadership and life 


Chapter 7: Key Learnings for Module 1

Personal Mastery

(Module 1)

Chapter 1: Introduction: What is interpersonal mastery and why must leaders be adept in using these core relational skills


Chapter 2: Dialogue Skills: How dialogue works or doesn’t work in communication with others


Chapter 3: Deep Listening: The power of deep listening in building trust and leading well


Chapter 4: Constructive Feedback: The critical, and much underutilized, powerful skill of giving and receiving truly constructive information between co-workers, in the team, within the organization, and in life


Chapter 5: Managing Up: How to manage ‘up’ to others in authority and how it can impact personal success


Chapter 6: Conflict Management: Why conflict is necessary to organizational healthy, managing and transforming conflict effectively and with grace


Chapter 7: Key Learnings for Module 2

Interpersonal Mastery (Module 2)

Chapter 1: Introduction: The value and wisdom of teams, and the dynamics that make or break teams 


Chapter 2: Step Ladder of Team Dynamics: The 5 key steps to success for real teams.


Chapter 3: Team Mission, Vision, Values: What they are, what they are not, and how to create powerful MVV statements that inspire others


Chapter 4: Decision Making: The 5 key questions to ask before any decision is made and then choosing the right methods to do it well


Chapter 5: Delegation: What delegation is and is not, principles to do it well, and why it matters to the success of the team and organization


Chapter 6: Effective Meetings: The cure for wasteful meetings, what to consider, how to plan and execute powerful and engaging meetings that truly work


Chapter 7: Trust: Creating and sustaining trust between and among members of a team and within the organization – beginning with the leader


Chapter 8: Key Learnings for Module 3

Team Mastery

(Module 3)

Chapter 1: Introduction: The focus is on the culture within larger system of the organization, what that means, and how to navigate it successfully


Chapter 2: Culture: Four cultural archetypes and using the C.A.T. Scan (a Cultural Analysis Tool) to assess the current culture and then make strategic choices about where it needs to be, if different


Chapter 3: Change: Key considerations for leading change, 5 common responses to change, and designing organizational change from the ground up


Chapter 4: Accountability: Creating an accountability model to drive success and employee engagement, including recognition


Chapter 5: Courage: The Courage Quotient (CQ) to assess personal and organizational courage to act where and when it is important to act


Chapter 6: Key Learnings for Module 4

Culture and Systems Mastery

(Module 4)

This is an included and optional session for those who wish to use our DiSC 360 Feedback Report. Because I teach the content of the report in the course, no other requirements are necessary to provide this tool to leaders.

Personal Mastery Toolkit

What is 360 degree feedback and how to and not to use it


For coaching, consulting, and speaking engagements


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